cbaje's Privacy Policy
Protecting your personal information is our top priority — learn in detail how cbaje collects, uses, and keeps your data secure.
This Privacy Policy ("Policy") applies to all users of the cbaje platform. By creating an account on cbaje or using the platform, you agree to all the terms of this Policy. We respect your privacy and are committed to protecting your information.
About Data Collection
cbaje collects information from you for various purposes. We only collect information that is necessary for the proper operation of the platform, ensuring your security, and providing you with the best service.
1.1 Information You Provide Directly
When creating an account or using the platform, you provide the following information directly:
- Full name and date of birth (for age verification — users 21+ only)
- Mobile number and email address
- Payment method details (bKash, Nagad, Rocket or Upay account number)
- Identity verification documents (where applicable)
- Messages and information you provide during support contact
1.2 Automatically Collected Information
Some information is collected automatically while using the platform:
- IP address and device type
- Browser and operating system information
- Activity logs on the platform (login time, game history, transaction records)
- Session data collected through cookies and similar tracking technologies
Purpose of Data Use
cbaje uses your collected information for specific and legitimate purposes. We never sell your information to third parties.
2.1 Primary Purposes
- Creating and managing your account
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, promotions, and rewards
- Ensuring customer support service
- Fraud prevention and account protection
- Age and identity verification (meeting the 21+ age requirement)
2.2 Secondary Purposes
- Improving platform functionality
- Personalizing the user experience
- Identifying security and technical issues
- Meeting legal obligations
- Responsible gaming monitoring and support
Data Storage & Protection
cbaje uses industry-standard security technology to protect your personal information. All data stored on our servers is secured with SSL encryption.
3.1 Technical Security Measures
- SSL/TLS encryption — on all data transfers
- Storage of sensitive information in encrypted databases
- Two-factor authentication system
- Regular security audits and vulnerability testing
- Restricted staff access policy (need-to-know basis)
3.2 Data Retention Period
We retain your information for as long as your account is active and for the required legal period. Even after account closure, some information may be retained for a specified period in accordance with regulatory requirements. Once the requirement ends, information is securely deleted.
Sharing Data with Third Parties
cbaje does not share your personal information with any third party except in the following limited circumstances:
4.1 Service Provider Partners
We work with certain trusted service providers to operate our platform. These include payment processing providers (bKash, Nagad, Rocket, Upay), game software providers, and technical support providers. These partners can only access the information necessary to provide their services and are bound by confidentiality agreements.
4.2 Legal Requirements
Information may be disclosed to authorities where required by court order, legal investigation, or applicable law. In such cases, we will make every effort to keep you informed within the bounds of our legal obligations.
4.3 Business Transfers
If ownership or management of cbaje changes, user information may be transferred. In such a case, the new ownership will be obligated to maintain the same privacy standards and you will be notified in advance.
Cookie Policy
The cbaje platform uses cookies and similar technologies to improve your user experience and ensure the secure operation of the platform.
5.1 Types of Cookies
- Essential Cookies: Maintaining login sessions, security verification — these are required for the basic functioning of the platform.
- Functional Cookies: Remembering your preferences (such as language selection, game settings).
- Analytics Cookies: Monitoring platform usage and collecting anonymous statistics for improvement.
5.2 Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may disrupt some important functions of the platform.
Your Rights
As a cbaje platform user, you have the following rights over your personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: If there is any error in your information, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
- Right to Restrict Processing: In some cases, you can request that the use of your information be restricted.
- Right to Portability: You can request a copy of your information.
- Right to Object: You can object to the processing of your information.
To exercise these rights, contact our support team. We will respond to your request as quickly as possible.
Minors & Age Verification
cbaje is an adults-only platform. This service is available only to those aged 21 or above. We do not collect information from minors and do not give them access to the platform.
Age is verified at the time of registration and during the verification process. If any minor's information is accidentally collected, it will be deleted immediately upon coming to our attention and the account will be closed.
Special Protection of Payment Information
bKash, Nagad, Rocket, and Upay payment methods are used for deposits and withdrawals on cbaje. We follow the highest security measures to protect your financial information during transactions through these methods.
- Payment processing takes place directly through the secure systems of the respective mobile banking provider
- cbaje never stores your full PIN or password
- All transactions are completed through SSL encryption
- The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000
- Withdrawals are generally completed within 5 to 30 minutes
Policy Changes
cbaje may update this Privacy Policy from time to time. For any significant changes, we will notify you by your registered email or through a notice on the platform.
Continued use of the platform after any changes will be considered as your acceptance of the revised Policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, complaints, or information requests regarding this Privacy Policy, please contact our support team. We provide support in both Bengali and English.
Available 24/7 — through the live chat option on the platform
[email protected]